Put the right people and equipment in the right place
at the right time.
ZestIoT Resource Management connects workforce planning, rostering, and real‑time allocation with live turnaround visibility, so airlines, airports, and ground handlers can run
more flights with the same teams and assets.
more flights with the same teams and assets.
Forecast, roster, and
auto‑allocate manpower
and GSE for every flight.
Real‑time visibility and
situational awareness of
resource readiness.
Reduce overtime, idle time,
and airport parking costs
while improving OTP.
Challenges
IN DAY‑OF‑OPERATIONS.
Insufficient resource readiness at critical turnaround milestones.
No real‑time view of who is free, who is busy, and where GSE actually is.
Missed or late off‑block times due to unavailable teams or assets.
Limited SLA/KPI reporting, making true performance accountability hard to enforce.
Manual rostering spreadsheets and
paper‑based ramp sheets.
How Resource Management works?
1. Plan with TPlan – workforce & demand planning
Forecast planning and capacity
planning to align manpower and
GSE with flight schedules.
planning to align manpower and
GSE with flight schedules.
Forecast planning and capacity
planning to align manpower and
GSE with flight schedules.
Shift planning and scenario
planning to test “what‑if”
operational scenarios.
planning to test “what‑if”
operational scenarios.
2. Execute with tApp & tOCC – day‑of‑operations control
Role‑based mobile dashboards
for ground staff with live tasks,
safety checklists, and delay
codes.
for ground staff with live tasks,
safety checklists, and delay
codes.
Real‑time turnaround monitoring
and dynamic resource
management directly in the
OCC and on mobile.
and dynamic resource
management directly in the
OCC and on mobile.
Two‑way chat, push notifications,
and smart alerts to keep teams
coordinated without extra calls.
and smart alerts to keep teams
coordinated without extra calls.
3. Optimise with tOptimiser – post‑turnaround analytics
Invoice automation, PTS governance, and SLA/KPI reporting.
Trend analysis to refine staffing
models, shift patterns, and
equipment pools.
models, shift patterns, and
equipment pools.
Resource and asset optimiser to
analyse utilisation, costs, and
performance over time.
analyse utilisation, costs, and
performance over time.
Key capabilities
Workforce planning & rostering
Demand‑Planning‑Allocation for
both manpower and equipment,
above‑wing and below‑wing.
both manpower and equipment,
above‑wing and below‑wing.
Shift and scenario planning to
avoid over‑ or under‑staffing.
avoid over‑ or under‑staffing.
Auto‑rostering based on skills,
rules, and forecasted demand.
rules, and forecasted demand.
Real‑time allocation & dispatch
Dynamic, auto‑allocation of staff
and GSE based on live turnaround
status.
and GSE based on live turnaround
status.
Real‑time resource availability
during turnaround operations.
during turnaround operations.
GSE and resource dispatch from a
unified dashboard and mobile app.
unified dashboard and mobile app.
Automation & workflows
Smart AI alerts and tasks to avoid
last‑minute surprises.
last‑minute surprises.
Time & attendance, ESS, and
auto‑allocation tightly linked with
day‑of‑operations execution.
auto‑allocation tightly linked with
day‑of‑operations execution.
Workflow automation for job
sheets, turn cards, billing, and
notifications.
sheets, turn cards, billing, and
notifications.
Analytics & accountability
Resource utilisation analytics for
manpower and equipment.
manpower and equipment.
SLA/KPI reporting for airlines,
airports, and GHAs, with
undisputed analytics for
compliance.
airports, and GHAs, with
undisputed analytics for
compliance.
Cost performance analytics and
unit‑economics insights.
unit‑economics insights.
Tangible outcomes & ROI
Manpower optimisation
Streamline manpower allocation so you
can handle the maximum number of
flights within standard shift hours.
can handle the maximum number of
flights within standard shift hours.
Equipment efficiency
Minimise the number of equipment units
in operation while maximising utilisation
and reducing apron congestion.
in operation while maximising utilisation
and reducing apron congestion.
Operational excellence & safety
Maintain service continuity, safety
compliance, and performance
accountability across airlines, airports,
and ground handlers.
compliance, and performance
accountability across airlines, airports,
and ground handlers.
Punctuality & speed
Improve on‑time performance and reduce airport
parking expenses through better resource
readiness and faster conflict resolution.
parking expenses through better resource
readiness and faster conflict resolution.
Cost and wastage reduction
Focus on total cost of ownership and refine the
unit economics of operations via accurate
invoicing, fewer idle hours, and better planning.
unit economics of operations via accurate
invoicing, fewer idle hours, and better planning.