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IoT‑enabled baggage,
cargo, and GSE tracking

for smarter ground
operations.

ZestIoT SmartBuggy gives airlines, airports, and ground
handlers real‑time visibility and location intelligence for
baggage carts, cargo dollies, GSE, and other ground assets.
No more searching for misplaced equipment or wondering
where your baggage is on the apron.

Bluetooth/cellular IoT
tracking for real‑time
location of 900+ GSE
units daily.

Precise apron mapping to
spot misplaced baggage
carts or idle equipment
instantly

Integrated with Turnaround
Management for automatic
milestone capture and alerts.

Challenges

IN THE BOARDING EXPERIENCE

No real‑time visibility of where baggage carts, cargo dollies, or GSE
actually are.

Equipment parked in wrong locations, causing apron congestion and
delays.

Manual checks for baggage/cargo readiness during turnaround.

Inaccurate milestone timing (e.g., baggage offload, cargo loading) is
impacting OTP.

How SmartBuggy works?

1. IoT‑enabled asset tracking

Bluetooth or cellular trackers on baggage carts, cargo dollies, belt loaders, deck
loaders, pushback tugs, and other GSE.​

Real‑time location on multi‑layer apron maps with motorable/non‑motorable
status.

2. Automatic milestone capture

IoT signals trigger auto‑time‑stamping for events like:

  • Deck loader arrive/depart/pushback start/end.​
  • Belt loader arrive/connect/disconnect/depart.

CameraAI confirms visual events (e.g., baggage offload, cargo loading).

3. Smart alerts & integration

Exception‑driven alerts for misplaced equipment, speeding, or overdue tasks.

Fully integrated with tOCC dashboard, tApp, and Resource Management for
unified planning and execution.

Key capabilities

Real‑time asset visibility

Live tracking of GSE, baggage carts,
cargo dollies, and resources on
interactive apron maps.
Motorable/non‑motorable equipment
status and precise location accuracy.

Baggage & cargo optimisation

Automatic baggage offload
notifications and cargo loading
milestone capture.
Integration with baggage handling
systems for end‑to‑end visibility.

Analytics & utilisation

Customisable marketing zones for
retail offers, F&B promotions, and
destination content.
Cost performance insights to optimise
GSE fleet size and reduce idle time.

Seamless integration

Works with Turnaround Management, Resource
Management, and tApp for end‑to‑end workflow
automation.
Supports integrations with AODB, DCS, RMS, and
other airport systems.

Tangible outcomes & ROI

Faster turnaround execution

Automatic milestone capture and real‑time
location eliminate manual checks and
searching, speeding up baggage, cargo, and
GSE operations.

Apron efficiency

Reduce congestion by spotting misplaced
equipment instantly and optimising stand
utilisation.

Resource optimisation

Reduce congestion by spotting misplaced
equipment instantly and optimising stand
utilisation.

Billing & accountability

Undisputed asset usage data for accurate
invoicing and SLA enforcement between airlines,
airports, and handlers.

Data, deployment & flexibility

IoT tracking technology

  • Cellular/Bluetooth telemetry for indoor/
    outdoor tracking with apron‑wide coverage.
  • Battery‑powered tags with long life and easy
    retrofit to existing baggage carts and GSE.

Integration ecosystem

  • Native integration with ZestIoT Turnaround
    Management Database and tOCC dashboard
  • Connects to AODB, DCS, baggage systems,
    and rostering tools for unified operations.